Frequently Asked Questions

Is InstantAssist Legal Advice?

The answer is no.  While many of our negotiation and conflict resolution coaches are in fact lawyers, at InstantAssist, our coaches will not offer individual legal advice, but, rather will offer individual negotiation coaching and conflict resolution guidance.  Desired legal information and advice can be obtained from the InstantAssist Legal Center or from a lawyer licensed to practice law in your state or country.

Is InstantAssist Mediation?

While there are similarities between InstantAssist and Mediation, they are not the same.  Mediation requires those in conflict to agree to a mediation process before beginning those discussions.  InstantAssist gets going based upon the contact of one well-intended person only.  To the extent that others desire to join in the InstantAssist discussions, mediation may come to take place by agreement of all participants.  Information about mediation is available at the InstantAssist Mediation Center and at Mediate.com.

Who Are InstantAssist Consultants?

InstantAssist Conflict Consultants are experienced mediators.  You can find out information about your assigned consultant upon assignment or you can review panel members and request assignment to a particular consultant.  Consultant Directory

What Will InstantAssist Coaches Do?

IntantAssist Consultants help clients to make constructive progress resolving conflicts and negotiating constructive results.  Consultants will:

• First seek to best understand your situation, who is involved and what is going on. 
• Next, the your IA Consultant will want to best understand your interests and desired results.  
• You will then work together to identify different options for moving forward. 
• Finally, you will jointly identify what seems to be a best direction or set of directions for proceeding.
• The IA Conflict Consultant may act as an emissary for you if attorneys are not involved.